To put any issues in perspective we have sold over 500 Pro Armor tethers this season. We offer a one year warrantee on them as well so we have accurate records of the failure rate and will stand behind our products. We would obviously all love a 0 percent failure rate but unfortunately that's not the case so we choose to use the best tether available and have tested a lot.
For anybody with any issues just shoot me a email
Rick@OFTRacing.com (I apologize it's hard to keep up with all the other forms of PM's/messages so email is best) we will have you ship the defective one back and within two business days you will either have yours repaired if it's something simple or a new one on the way. Getting defective ones back helps us to learn more ways to better our QC process to keep our failure rate as low as possible. We do test every tether before packaging for proper function as well as use a "go" "no go" gauge to assure the proper clearance between contacts.
Thank you,
Rick Coffman
OFT Racing